Product Update: Improvements to the Import Utility

May 23 2011, 6:27am

We work hard to make it as easy as possible to work with your data in BuzzStream, but there will always be times where you want to import in some data and you want it to update existing BuzzStream records.  We’ve now enabled this in the import utility.  Just click on import and put a checkmark next to “auto-update existing contacts.A couple of things to note.  If the column in the import file is empty or if the value in the import file is the same as in the record, it won’t be changed in BuzzStream.  If it’s different, in most cases it will add the new value to the BuzzStream record (the existing value won’t be removed).  So, for example, if ‘John Doe’ in BuzzStream has an email address of ‘jon@doe.com’ and the import file has the email address ‘jon.doe@doe.com’, after the import, it will have both addresses.There are a few cases where the existing value will be replaced.  To see a full list of how each import column is treated, check out our help file:Help for import in BuzzStream for Link BuildingHelp for import in BuzzStream for PR and Social Share: